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NELMAC Values

“We do what we say”

  • We deal with issues, you can rely on us
  • We are honest with our staff, customers and our community
  • We keep our word, agreements and our promises
  • We are trustworthy, have confidence in us and our competence

“We’ll sort it”

  • We will own the problem – we will complete it safely
  • We provide ‘best-solutions-for-you’
  • We are proactive and innovative in ourthinking and planning
  • We keep up-to-date with trade and industry ‘best practices’

“We’re service focused”

  • We listen to understand your expectations, needs and hopes
  • We keep you up-to-date with progress and changes
  • We value your feedback to improve our service
  • We are professionals and take pride in our work

“One Team”

  • We build long term two-way trusted relationships
  • We work in teams with a shared direction for NELMAC
  • We build and develop the skills and expertise of our staff
  • We develop NELMAC to ensure our customers’ ongoing success

“We consider tomorrow”

  • We look after our ‘place’ and care for its long-term well-being
  • We behave as a good employer and good corporate citizen
  • We care for our resources and minimise wastage
  • We achieve sustainable economic, social and environmental solutions by balancing efficiency and effectiveness